centaurtrust.com

Introduction  

One of the most important decisions an organisation has to make relates to its investment in IT. Increasingly, the right or wrong IT environment within a company can mean the difference between success and failure.  This is all the more evident in our industry, where providers are increasingly operating in a global marketplace, with clients constantly on the move around the globe.

"Our actual secure server site"  

Secure Location

In deciding what systems to put in place, our decision making process had to focus on our overall philosophy of Total Quality. As such, we have invested heavily in IT from the outset, thus ensuring that our staff has the latest systems available, to help them serve our clients to the best of our ability, wherever they may be located.  Our systems include specialised software and hardware which allows us to multitask at levels previously unheard of in our industry, whilst still maintaining the highest levels of quality. Our staff has been able to increase their levels of productivity and have reduced response times to such an extent that we genuinely surprise and delight our clients on a regular basis, making this all a part of “exceeding expectations”.  As such, we have installed fully integrated software systems specifically designed for use in our industry. Due to the fact that our clients depend on us to provide them with the highest level of service, which is both reliable and consistent, we have two parallel systems which mirror each other and are regularly synchronised throughout the day. One is located in our offices and the other is in a secure serviced facility with 24 hour security and back-up power. In this way, should anything ever happen to one system, the other can seamlessly take over and restore our services within minutes. 

100% E-Filing Company

The IT architecture we have adopted provides further benefits, most important of which is the facility to offer our clients and associates access to our secure e-mail service. This enables us to communicate with our clients and associates in a secure and encrypted environment, thus offering the highest levels of confidentiality.  

Furthermore, due to the fact that we operate a total electronic filing policy, we are able to offer clients or associates who place a portfolio of companies under our management, remote access to our systems, allowing the ability to view company documents, correspondence etc, which are stored electronically on our server. This facility is not commonly available within our profession and thus adds value to the services we offer.