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Introduction One of the defining qualities of the 21st century is the ability to access and process information as quickly and accurately as possible, in a manner that is relevant and useful to the operations of a business. No where is this of more importance than in the services industry. At Centaur Trust, we believe that innovation is the key to success. We have therefore taken bold steps to ensure that we apply this belief to everything we do. As a specialised provider of corporate and management consultancy services, operating in an international arena, Centaur Trust strives to be a leader and innovator, thus ensuring that our clients receive the very best service and advice in an efficient and cost effective manner. Any contact with Centaur Trust will soon make it self evident that whether we are processing the day to day activities of the companies under our management, or providing any other management consultancy services to meet our clients needs, our systems and procedures are second to none. Corporate service providers have a huge responsibility towards their clients, as their performance will impact directly on their clients. At Centaur Trust we value and acknowledge the trust placed in us by our clients and are committed to fulfilling our duties and responsibilities to the highest standards. Our fees In seeking to be a leader we had to be bold. In seeking to be innovative we had to take risks. One of the most significant areas where we have differentiated ourselves from other providers in our field is in relation to our charging policy. At Centaur Trust, we identified that one of the greatest sources of client confusion and dissatisfaction in our industry is the lack of transparency, with respect to charging for services provided. Traditionally, the corporate services industry is labour intensive, requiring a significant amount of man-hours to administer each company. As a result of this, and the use of time sheets and “time spent” billing systems, clients end up paying for the inherent inefficiencies of our industry. Centaur Trust has been designed to eliminate all this. Our policy is to pass on the savings in costs and improvement in efficiency, which are the result of our heavy investment in software and office systems. This is being reflected in our lower fees and charges. A further way in which we have differentiated ourselves is encapsulated in one of our founding principals, namely that, unlike some other trust companies and corporate service providers, we believe in complete transparency in all our dealings with our clients. As such, we have adopted a fixed charge system of billing for the services we provide. In fact, most of our fees and charges are pre-agreed with our clients and form an integral part of our services agreement. In this way, our clients will have peace of mind that they will not face any unpleasant surprises at some point in the future. In all aspects of our operations we believe that the secret of success lies in full transparency and good communication. Investing in our people… “A company is only as good as its people” which is why at Centaur Trust our team of dedicated professionals are all recruited according to our exacting standards. Every member of our team is of a very high calibre bringing with them a wide range of business skills and expertise. Having joined the team, all members of staff undergo a continuous process of training through seminars, training courses and home study. In this way our clients can be sure that any advice they receive from us is given taking into account the most recent legislation from around the world. In return, Centaur Trust offers excellent working conditions, attractive remuneration packages and the opportunity to participate in our staff profit sharing scheme. …and giving them the tools to excel Great people are only part of the equation. In order to fulfil their full potential, members of Centaur Trust have access to the latest office systems and business software. This enables them to maximise their contribution to each and every client and thus add value to the relationship. We are committed to exceed our clients’ expectations in everything we do. In order to consistently achieve this goal we are committed to continue investing in our people and our systems, making our goal a reality. Our promise In striving for excellence, we do not dwell on the short-comings of others, preferring rather to concentrate on our strengths and what we can offer. Our total commitment to our clients guarantees that we are able to consistently exceed the expectations of all our clients, no matter how large or small they may be. |
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